Reward Points Terms & Conditions

FS POINTS TERMS AND CONDITIONS

In addition to the General Terms and Conditions set out on the General Terms and Conditions page, FS Points are also bound by the following specific terms and conditions.

You must be the age of majority in your jurisdiction of residence and have the capacity to enter into contracts to be a Member of the Program and to utilise the benefits of the Program. Minors are not eligible to participate. Only one account per person. Merging of accounts is not possible.

FS Points and Program benefits such as the vouchers, are not transferable or redeemable for cash. Accrued program benefits or FS Points do not constitute as property of the Member. Program benefits and FS Points are void if sold for cash or other consideration. FS Points have no cash, monetary or other value.

FS Points are calculated based upon the cart subtotal and VAT, minus any discounts. Shipping costs and voucher redemptions will not accrue FS Points.

A total of at least 250 FS Points must be present on a single account in order to be eligible for a £10 voucher. A total of at least 500 FS Points must be present on a single account in order to be eligible for a £25 voucher. Your FS Points total can surpass 500 points and you will continue earning FS Points as normal. Once your balance surpasses 500 however, a £25 voucher will automatically be redeemed. There is no limit on the vouchers you can be eligible for. Once a voucher is redeemed, the equivalent points will be deducted from your FS Points total. 

FS Points will expire after 12 months of the date they were earned, if they are not used. Please note that to be able to redeem a voucher you must have the sufficient amount of FS Points for that voucher at the time of redemption. If your balance falls below the required amount for a voucher, which can occur after FS Points expire, you will no longer be eligible for a voucher. For example, if you have 250 FS Points and 40 FS Points expire, your balance will drop to 210 FS Points, and therefore are no longer eligible for a £10 voucher.

You can redeem £10 voucher(s) whenever you’re eligible, and £25 voucher(s) will be automatically redeemed once your FS Points balance surpasses 500. Vouchers will last 6 months from date of redemption. These vouchers will be in the form of a code that can be applied to your cart. This code must only be used on the account where the voucher was redeemed.

VIP members can still accrue FS Points and redeem vouchers when acquired.

Practitioner accounts will not be able to accrue FS Points, as these accounts already receive a discount. However, holders of these accounts are of course welcome to create a personal account to earn FS Points on personal orders.

If there is no account activity or FS Points posted to a Member’s Program account for any twelve (12) consecutive months, Functional Self may declare such account as inactive, and expire and delete the accumulated Program benefits and FS Points from the Member’s Program account. Functional Self also reserves the right to terminate any Program Member’s account or participation in the program, and delete any points or Program benefits based on any inappropriate conduct that reflects negatively on the Program or Functional Self, any acts of fraud, or any violation of the Program or the website Terms and Conditions. 

Functional Self reserves the right to cancel, modify or terminate the Program or any Program Benefit at any time with or without cause and without liability to Program Members. Notice of any changes will be posted to the Program landing page. Except as noted herein, the Program is subject to the Terms and Conditions of this website and FS Points will expire in twelve (12) months if not used. Void where prohibited. 

General T&Cs

Supplements should not be used as a substitute for a healthy diet and lifestyle. Products and information contained on this website are not intended to be used to diagnose, treat, cure or prevent any disease or health condition. Always read labels, warnings and instructions provided with products before use. If you are 18 years or younger, pregnant, breastfeeding, on medication, have a medical condition, or are allergic to any listed ingredients, please consult your doctor or healthcare professional before using any product. If adverse reactions occur, discontinue use immediately and consult a doctor. Where applicable, do not use if safety seal is broken or missing. Keep out of reach of children.

Unless clearly stated otherwise, Functional Self is not the manufacturer of products sold on our website. Although we endeavour to make sure that information about the products we sell is correct, manufacturers may change product information, and information on packaging and labels may differ from information on our website. We strongly recommend that you do not rely solely on information from our website, but always read labels, warnings and instructions provided with products before using them. If you have any concerns, please contact the manufacturer. Functional Self accepts no liability for inaccurate information on the part of manufacturers.

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